Documentation
Everything you need to know about our web development process, technologies, and deliverables.
Our Development Process
We follow a structured approach to ensure every project is delivered on time and exceeds expectations. Our process has been refined over years of working with small businesses across the UK.
Discovery Phase
We learn about your business, goals, target audience, and competitors. This phase typically takes 2-3 days and includes stakeholder interviews.
Planning and Strategy
We create a detailed project plan, site map, and content strategy. You will receive a complete breakdown of pages and functionality.
Design Phase
Our designers create mockups based on your brand guidelines. You will review and provide feedback until the design is approved.
Development Phase
We build your website using modern, clean code. Regular updates keep you informed of progress throughout this phase.
Testing and QA
Thorough testing on multiple devices and browsers ensures your website works flawlessly for all visitors.
Launch and Handover
We deploy your website, provide training on content management, and hand over all documentation and access credentials.
Technologies We Use
We use industry-standard technologies that ensure your website is fast, secure, and easy to maintain. Our tech stack is chosen for reliability and long-term support.
Frontend Development
Modern HTML5, CSS3, and JavaScript create responsive, accessible interfaces. We optimise for Core Web Vitals to ensure excellent performance scores.
- Semantic HTML structure
- CSS Grid and Flexbox layouts
- Progressive enhancement approach
Content Management
We implement user-friendly CMS platforms that let you update content without technical knowledge. Training is included with every project.
- WordPress and headless CMS options
- Custom admin dashboards
- Media library management
Security and Performance
Every website includes SSL certificates, regular security updates, and performance optimisation as standard. Your visitors and data are protected.
- HTTPS encryption
- Firewall protection
- CDN integration for speed
SEO and Analytics
Built-in search engine optimisation helps your website rank higher. Analytics integration gives you insights into visitor behaviour.
- Technical SEO setup
- Google Analytics integration
- Search Console configuration
Project Deliverables
Every project includes a comprehensive set of deliverables to ensure you have everything needed to manage and grow your online presence.
What You Receive
- Fully responsive website optimised for all devices
- Source code and design files
- CMS access with admin training
- SEO setup documentation
- Analytics dashboard access
- 30-day post-launch support
- Maintenance guidelines document
Ongoing Support Options
We offer flexible support packages to keep your website secure, updated, and performing at its best after launch.
Basic Support
Email support during business hours with 48-hour response time. Includes minor content updates and security monitoring. Starting at £49 per month.
Priority Support
Phone and email support with same-day response. Includes regular updates, backups, and performance monitoring. Starting at £149 per month.
UX Playbook
Patterns We Ship
We keep a living library of proven patterns so your website launches with flows that already convert—no reinventing, just tailoring.
Lead capture set
Above-the-fold CTA, social proof cluster, and friction-free forms tuned for mobile thumbs.
Offer stack
Pricing layouts with toggles, guarantee ribbons, and urgency-safe reminders for launches.
Education lane
Article template, resource cards, and newsletter block so organic traffic can subscribe fast.
Have Questions About Our Process?
We are happy to discuss any aspect of our web development approach in detail.
Contact Us